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511 Motorist Assistance and Traveler Information

Outsmart traffic. Call 511.



Overview

Whether you are driving, riding transit, carpooling, biking, or preparing for a long trip, SoCal 511 can help you plan ahead and stay informed on the go. The regional 511 Motorist Assistance and Traveler Information System, also known as 511, provides trip planning tools, traffic updates, transit information, rideshare resources, and other traveler services through its website, mobile application, and interactive voice response system.

Motorists may also request non-emergency help on Orange County freeways by calling 5-1-1 and saying “Motorist Aid” to connect with available assistance options.

SoCal 511 is available 24 hours a day, 7 days a week, and is one of the ways OCTA’s Motorist Services helps travelers navigate Orange County and the greater Southern California region.

SoCal 511 Services Include:

    • Real-time traffic speed, congestion & incident information
    • Live freeway cameras & roadwork advisories
    • Bus and rail trip planner
    • Scheduled departures for 70+ transit agencies in Southern California
    • Carpool & ride matching information
    • Park & Ride lot locations
    • Airport information
    • Bike maps, tips & resources
    • Orange County Freeway Assistance by calling 5-1-1

South Californai 511 Mobile App banner

Need non-emergency assistance on the freeway?

For non-emergency assistance in Orange County, motorists may call their club towing provider directly, if available, or call 5-1-1 and say “Motorist Aid.”

A 511 Motorist Aid agent may help connect motorists with appropriate assistance such as an auto club or roadside assistance provider, a friend or family member, CHP Rotation Tow, or the Freeway Service Patrol when available and within FSP service guidelines.

Please note, if arranging club or private towing, or calling a friend or family member, communicating directly with them will provide a faster response, as you can provide information and answer their questions directly, without going through a 511 agent.

For emergencies, always call 9-1-1.



Resources

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Customer Comments

Thank you for taking the time to leave us your feedback. Our operators truly appreciate it!
An FSP Operator was first on scene in a scary situation stuck in the center of the freeway with a blown-out tire. They kept us informed and made my children feel safe with their fast assistance. Another FSP Operator also showed up soon after to assist in a safe, fast tire change—keeping my family safe inside our vehicle the whole time. We are so incredibly thankful for the FSP Operators. The first operator gave top-notch service to our family. So thankful for 511’s services and the calm, helpful demeanor of the FSP Operators.
Survey I.D. # 19230748371
If you have any questions or comments, please contact Motorist Services at MotoristServices@octa.net.