Orange County Transportation Authority - Customer Comment Form

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Customer Comment Form

To speak to a customer service representative, call 714-636-7433 on weekdays from 8am to 5pm.

OCTA appreciates the comments customers provide about our service. The comment you submit will automatically be sent to the right staff member to investigate and take appropriate action.

** - required field
Comment Type

Customer Information
** First Name
**Last Name
Zip Code

Check here if you would like us to follow up with you.
Please note: depending on the nature of your comment and our investigative process our response time may take as long as 15 business days.

** Comment

Please use the following section to describe the incident or concern.

Incident Date and Time

If your comment is pertaining to a specific incident related to the BUS service please provide detailed information. The bold fields are required.

**Incident Time
Bus Route Info
Route Number
Bus Number
Bus Stop Number
Incident Location
(Cross streets, direction)
Operator Description
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