FREEWAY SERVICE PATROL Since 1992, the Freeway Service Patrol (FSP) program has assisted stranded motorists on Orange County freeways. Since 2021, FSP services have been extended to the 91 and 405 Express Lanes. The program aims to reduce traffic congestion and secondary incidents by quickly removing disabled vehicles from freeways. All services are free to the motoring public.

Recommendation Receive and file the Review of Veolia Contract Close-out, Internal Audit Report No. 14-512.

Taxpayers Oversight Committee August 14, 2018 Project Update Schedule update Construction bid Cost update and Board action on funding

Overview Based on the review, the Internal Audit Department has concluded that policies, procedures, and controls are generally adequate; however, three recommendations have been offered to improve administration of employee training, to update and improve the Employee Training Policy, and to improve compliance with educational reimbursement program provisions.

Background The purpose of the Orange County Transportation Authority’s wholesale pass sales program is to provide convenient points of purchase for bus riders and to expedite the fare collection process on-board the bus. There are approximately 195 locations in Orange County that sell passes to the general public. In addition, there are ten employers, three universities, and 18 colleges ...