Listed to the right is a list of users who have downloaded the selected solicitation.

Stakeholder Briefings: - 30 Internal/Organizational California Department of Transportation (Caltrans) Coordination . Briefings. - 17 State and Regional Agency Briefings.

Safety 3 Mode Results for July 2019 through June 2020 Directly-Operated Fixed-Route Contracted Fixed-Route ACCESS 1 accident per 117,112miles 0 25,000 50,000 75,000 100,000 125,000 150,000 175,000 200,000

Contents • Objectives •Methodology • Summary of Key Findings • In-depth Findings/Charts – Satisfaction with OCTA – Bus Service Usage – Sources and Information

Listed to the right is a list of users who have downloaded the selected solicitation.

Listed to the right is a list of users who have downloaded the selected solicitation.

Listed to the right is a list of users who have downloaded the selected solicitation.

Performance Measurements •Safety –Preventable Vehicle Accidents •Courtesy –Customer Complaints •Reliability –On-Time Performance (OTP) and Miles Between Road

Reliability-MBRC 6 Mode Result for July through September Directly-Operated Fixed-Route Contracted Fixed-Route ACCESS 1 road call in13,023 miles 0 4,000 8,000 12,000 16,000 20,000 24,000 28,000 32,000 36,000 40,000

Orange County Transportation Authority 550 South Main Street / P.O. Box 14184 / Orange / California 92863-1584 / (714) 560-OCTA (6282) June 16, 2021