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The OC Flex microtransit pilot project will be discontinued, effective July 1, 2025. The last day of service will be June 30, 2025.

While OC Flex will no longer be available, there are several alternative transportation options to help you get where you need to go:

MV Shuttle

An OCTA-funded service offering shuttle transportation in select service areas. Learn More.

Ridematch.info

A regional database that helps you find carpool, vanpool, and other rideshare options tailored to your commute. Learn More.

Thank you for riding OC Flex.


Frequently Asked Questions

OC Flex was initiated in October 2018 as a pilot microtransit program aimed at enhancing transit options in areas with lower demand for traditional OC Bus service. The program is scheduled to conclude on July 1, 2025, following a comprehensive evaluation of its performance metrics and overall effectiveness. (The last day of service is June 30, 2025).

While OC Flex achieved high customer satisfaction and met several performance targets, it did not meet key efficiency and cost-effectiveness benchmarks. Specifically, the program fell short in areas such as boardings per revenue vehicle hour and subsidy per boarding (the amount it costs OCTA per person that rides OC Flex), which are critical for sustainable transit operations.

  • Low ridership: Pre-pandemic (in February 2020), while the target was 6 riders per revenue vehicle hour, OC Flex was averaging 2.5 riders. By January 2025, that number had fallen slightly to 2.3 riders per revenue vehicle hour.
  • High cost: Pre-pandemic (in February 2020), while the target was $9 subsidy per rider, the cost averaged $31.56 per rider. By January 2025, that cost had jumped sharply to $58.06 per rider.

The decision to discontinue OC Flex aligns with OCTA’s commitment to continuously evaluate how and where resources are allocated across the entire transit system. By moving resources from the pilot program, OCTA can enhance services with higher demand and cost-efficiency to better serve the county’s transit needs.

OCTA is proactively working to ensure a seamless transition for OC Flex riders by providing information on alternatives. This includes adjustments to existing bus routes and schedules to accommodate areas previously served by OC Flex. Those options include: MV Shuttle and Ridematch.info.

The insights gained from the OC Flex pilot will inform future transit initiatives. OCTA remains dedicated to exploring innovative transportation solutions that effectively meet Orange County’s evolving needs. This includes our support of community microtransit shuttles and circulators operated by cities and funded by OCTA, through the half-cent sales tax for transportation improvements.

Your Neighborhood On‑Demand Service

OC Flex has been part of your community since 2018. Based on your suggestions, we’ve made some improvements to serve you better such as expanding the service area, updating service hours, and adding the OC Bus regular 30-Day pass* to free transfer options.

*Reduced fare bus passes not valid for free transfer. Limited time offer.


Download the App

App Store Button    Google Play Store Button
OC Flex Shuttle video

When can I use OC Flex?


OC Flex operates 7 days a week

Current hours
Monday – Friday 6 a.m. to 9 p.m.
Saturday - Sunday 9 a.m. to 9 p.m.
More Metrolink Service Begins October 21

Metrolink is introducing a new systemwide train schedule featuring increased frequency, better connections, and more weekday service.

This new schedule may affect the timing of your ride to and from the Laguna Niguel/Mission Viejo Metrolink Station. And with added trains, there are more opportunities to ride and explore with Metrolink.

Whether you’re commuting or enjoying a train trip for any other reason, take advantage of free OC Flex rides. With a valid Metrolink or Amtrak pass, you can ride to or from a train station within the OC Flex zone for free.

OC Flex van illustration
Travel Easily from Curb to Curb with OC Flex.
Ride all day for $4.50
Unlimited local rides all day are only $4.50 when paid on the OC Flex Mobile App or $5 cash onboard.

Share your ride
OC Flex is a shared-ride service. Great for group rides! Other customers may be picked up or dropped off while you are onboard.

Professional drivers
Ride with confidence knowing your drivers have undergone rigorous background checks and safety training.

Where Can OC Flex Take Me?

Expanded service zone lets you take OC Flex to more places.
Parts of Aliso Viejo, Laguna Niguel, Mission Viejo

Blue Map Pin icon View live map of area

OC Flex Zones map

Pay for OC Flex Rides in Two Convenient Ways.

$4.50

OC Flex Mobile App
Use the app to schedule and pay for your trip by credit card.

$5.00

Pay cash to driver
Use the app to schedule your trip and pay in cash when boarding.

App Store Button    Google Play Store Button
OC Flex App on phone

No surge pricing!


Other rideshare services can use surge pricing to charge more during busier times. OC Flex pricing stays the same all day.

Free transfers with OC Flex!

OCBUSMetrolinkAmtrak

All day on the day of purchase, OC Flex and OC Bus regular 1-day or 30-day Pass* are interchangeable. Use either pass on either service. Transfers to a train station are free. With a valid Metrolink or Amtrak pass, you can ride to or from a train station within the zone for free on OC Flex.

* Reduced fare bus passes not valid for free transfer. Limited time offer.

How to ride OC Flex

Riding with OC Flex is easy! Learn how to get started with the app, schedule your first ride, and how to pay.
How to Ride
Book & pay for a ride
 
Get picked up
 
Share your ride
 
Get dropped off

Clean Transportation Funding Logo



The OC Flex is made possible in part by a grant provided by the Mobile Source Air Pollution Reduction Review Committee (MSRC), which provides subsidies for cleaner transportation alternatives.

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