Access Service

ACCESS is OCTA's shared-ride service for people who are unable to use the regular, fixed-route bus service because of functional limitations caused by a disability. These passengers must be certified by OCTA to use the ACCESS system by meeting the Americans with Disabilities Act (ADA) eligibility criteria.

A person is eligible for OCTA ACCESS service if they are unable to board or exit a fixed-route bus, get to or from a bus stop due to physical and/or environmental barriers, or does not understand how to ride the bus. Eligibility is based on a person's functional abilities and limitations due to a disability(ies), not a specific diagnosis or disability. OCTA has a formal certification process that follows ADA guidelines. To request an application, please call the ACCESS Eligibility Office at (714) 560-5956 or download the application from our website.

ACCESS
Frequently Asked Questions (FAQ)
Eligibility
Services
Request/Cancel a Ride
Policies
Contact Information
Application
Paratransit Plan
Buy ACCESS Fare Coupons | Click to Order Online 

Coordination Plan  
Transit Connection [PDF]