OCTA’s Strategic Plan Framework
An integrated and balanced transportation system that supports the diverse travel
needs and reflects the character of Orange County.
Values
- Integrity
We deliver as promised and do so ethically, fairly and with transparency.
- Customer Focus
We treat our customers with care, consideration and
respect, providing
friendly and
reliable
professional
service
responsive to
their needs
- Can-Do Spirit
We tackle
challenges with
innovation, vision
and strategic
thinking
- Communication
We provide
consistent, timely
and reliable
information in an
open, honest and
straightforward
manner
- Teamwork
We work well
together from a
sense of shared
purpose and
mutual respect.
Vision
An integrated and balanced transportation system that supports the diverse travel
needs and reflects the character of Orange County.
Mission
Develop and deliver transportation solutions to enhance quality of life and keep
Orange County moving
Goals
- Mobility
Deliver programs,
projects and
services to
improve the
movement of
people and goods
throughout
Orange County
and the region.
- Public Service
Enhance
customer
satisfaction by
understanding,
connecting with
and serving our
diverse
communities and
partners.
-
Fiscal
Sustainability
Ensure fiscal
health through
prudent financial
management and
by protecting and
leveraging
available revenue
sources.
-
Stewardship
Embrace
responsible
policies and
practices
designed to
promote
environmental
sustainability and
enhance the
safety and quality
of life in Orange
County.
- Organizational
Excellence
Continue the
tradition of being
a high-performing
organization
through employee
development and
efficient business
practices.