Mission Statement

MISSION STATEMENT
Our mission is to enhance the quality of life in Orange County by delivering safer, faster, and more efficient transportation solutions.

OCTA VALUES
Our commitment to One Another and Our Customers
Our values consist of integrity, a customer focus, can-do spirit, communication and teamwork/partnership. These values set the standards for performance.

Integrity

• Do what we say we are going to do and deliver as promised
• Be accountable for our actions
• Apply the golden rule as we work with others
• Practice ethical behavior
  
  

Customer Focus

• Know our customers. Be courteous, friendly and responsive to their needs
• Treat others with care, consideration and respect
• Provide safe, timely, reliable, professional service
  
  

Can-Do Spirit

• Be proactive, take the initiative to do and make things better
• Do all we can to always improve what we do; strive to be “outstanding”
• Be creative and innovative in our approach to new challenges
• Take risks and learn from past mistakes
• Practice visionary and forward thinking

Communication

• Communicate openly, honestly and in a straightforward manner
• Strive to be responsive to the knowledge and information that others need
• Provide consistent, timely and reliable information to build trust in others

Teamwork/Partnership

• Build cooperative, supportive relationships across all lines of business
• Build and sustain relationships characterized by shared goals and success,
  shared knowledge and mutual respect
• Understand and adapt to the diverse background at OCTA