News - OCTA Reminds Riders of Face-Covering Requirements, Safety Guidelines in Place to Help Stop the Spread

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OCTA Reminds Riders of Face-Covering Requirements, Safety Guidelines in Place to Help Stop the Spread

Since May, OCTA has distributed to passengers more than 560,000 free face-coverings, which are now federally mandated to be worn on public transit; health and safety remains OCTA’s top priority

ORANGE – With the state lifting the most recent regional stay-at-home order and residents starting to receive vaccinations, the Orange County Transportation Authority is reinforcing all safety measures and complying with the recent federal Executive Order directing that masks be worn on public transit, a requirement on OC Bus since May 2020.

OCTA continues to prioritize health and safety during the ongoing coronavirus (COVID-19) pandemic through enhanced bus cleanings, social distancing on board, free face coverings and hand sanitizer stations on every bus.

Signs at the front buses and on board notify passengers that face coverings are required.

OCTA, with the support of the Federal Transit Administration, has distributed more than 560,000 disposable face coverings to passengers. OCTA has also worked with community partners to distribute thousands more reusable face coverings to those who most need them, including OC ACCESS paratransit riders.

“OCTA continues to take all necessary measures to protect the health and safety of the public and our employees,” said OCTA Chair Andrew Do, also the First District Supervisor. “The OC Bus system is critical for the public to get to essential jobs and medical appointments, so OCTA wants to ensure that all passengers wear face coverings for the health of our county’s most vulnerable, and our economy.”

While the state recently lifted the stay-at-home order that had been in place since December, Orange County remains in the most restrictive Purple Tier on California’s Blueprint for a Safer Economy.

OCTA was quick to respond to the COVID-19 crisis and has remained flexible since March 2020, making changes to public transit while moving forward on needed freeway, street and transit projects promised to voters through Measure M, the county’s half-cent sales tax for transportation improvements.

OCTA is also assisting the county’s Health Care Agency and emergency operations efforts in plans to respond to the public health crisis. Earlier this month, OCTA provided a bus to shuttle medical staff from the Disneyland super site to a smaller clinic for seniors in Santa Ana to receive vaccinations. OCTA stands ready to help with additional transportation, as needed.

Other health measures taken by OCTA during the pandemic have included transitioning more than 500 administrative employees to work remotely, installing Plexiglas driver shields as a barrier between coach operators and passengers – all to help stop the spread of COVID-19.

Changes to bus operations and transportation projects are being regularly communicated to the public in multiple languages, including English, Spanish and Vietnamese. OCTA’s efforts include riders’ alerts, onboard information, emails, website update, press releases and social media posts.

OCTA is also actively responding to public comments through OCTA’s Customer Information Center and social media. The OCTA Customer Service Line is (714) 636-7433.

More information on bus service is available online at

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