Safety and Security

Safety and Security Banner

Being safe and secure takes the two of us!
You can feel secure in knowing that we take your safety and security seriously. Our coach operators are carefully trained to keep an eye on your comfort and safety both on board the bus and at bus stops. However it does take two! We rely on our passengers to be safe around our buses and let us know if something looks suspicious. 

GENERAL BUS SAFETY

  • Never run after, or next to a moving bus
  • Don’t play near buses, pushing and shoving can cause accidents
  • Hold on to your child when a bus approaches
  • Wait for the vehicle to stop before approaching
  • Watch your step, especially at night or in wet weather
  • Take a seat if possible; use handrails/handholds
  • Be ready to exit when you arrive at your stop
Bus Tips
  • Step away after exiting
  • Wait on the sidewalk away from the curb, not in or near the street
  • When using bike racks, always stay in view of the bus operator
  • Keep all parts of your body inside the bus
  • Exit through the rear doors whenever possible
  • If you drop something when exiting, leave it on the ground until the bus drives away
  • Be familiar with all emergency exits, including windows and ceiling hatches

SECURITY

Together, with OCTA employees, you can make a difference in keeping our buses and transit centers safe and secure. If you hear, see or smell something suspicious, trust your instincts and inform transit officials or the police.

Suspicious Activity
Familiarize yourself with the following signs of suspicious activity and report people who are:

  • In an unauthorized or restricted area
  • Loitering, staring or watching employees and passengers
  • Pacing, nervous or jumpy
  • Abandoning items and quickly departing
  • Acting in a disorderly manner or disturbing others
  • Photographing equipment or secure areas
  • Carrying a weapon or appearing to have a weapon
  • Wearing clothing that is extremely inappropriate for the weather, such as a heavy coat on a hot day

Suspicious Packages
Most unattended items may simply be lost or left behind. However, look for the following characteristics and report suspicious items to transit officials or the police:

  • Placement in an out-of-the-way location
  • Attached batteries, wires, tanks, bottles or bags that might contain chemicals or explosives
  • An attached message
  • A suspicious cloud, mist, gas, vapor, odor or seeping fluid
  • Nearby individuals showing signs of illness or distress

Key numbers for security concerns
Emergencies – Police Department: 911
Non-emergencies – Sheriff’s Dispatch: 714-647-7000

KEEPING THE BUS CLEAN

It takes a team to make sure our buses remain free of graffiti. Our new toll-free tip line and text message system allows you to play a role in keeping things clean. If you see somebody causing damage of any kind to the interior of an OCTA bus never take the law into your own hands. Instead, please do one of the following:

  • Alert the coach operator
  • Call toll free at 877-99-NO TAG / 877-996-6824