The Orange County Transportation Authority (OCTA) wants to ensure it is providing effective solutions for our customer’s transportation needs, especially from a bus scheduling and routing perspective.
Towards this goal, OCTA uses multiple data sources, including a diverse representation of Customer Roundtable members to provide feedback. If you would like to be considered for participation in a future Customer Roundtable meeting, please provide OCTA with your ridership profile by clicking on the button below.
OCTA anticipates conducting three Customer Roundtables annually. Each meeting will take place approximately 3 weeks after scheduled service changes (February, June and October). When a Customer Roundtable is scheduled, OCTA will call or email prospective riders and ask approximately 15 questions. If your ridership profile matches our discussion topics, you will be sent an invitation to participate in the Customer Roundtable. Customer Roundtables are held at the OCTA Headquarters located at 600 South Main Street in Orange and will begin at 6:00 pm and will last no more than 2 hours. Participants are not paid for attending.
OCTA is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services or programs on the basis of race, color, or national origin as afforded under Title VI of the Civil Rights Act of 1964.