Contact Info

ACCESS Policies

 ACCESS Service, Reservations, Cancellations and Ride Status
(877) OCTA-ADA or (877) 628-2232

TDD ACCESS (for hearing impaired)
(800) 564-4ADA or (800) 564-4232

Northern California and Out of State Callers
(949) 559-7618

ADA Eligibility
Local number (714) 560-5956
TDD (714) 560-5474

ACCESS Eligibility Help Desk
Local number (714) 560-5956
TDD (714) 560-5474

ACCESS Hours
Ride Request Hours
7:00 a.m. - 5:00 p.m. Monday through Friday
8:00 a.m. - 5:00 p.m. Saturday, Sunday, and Holidays

Hours of Service
5:00 a.m. - 10:00 p.m. Monday through Friday
6:00 a.m. - 8:00 p.m. Saturday, Sunday, and Holidays

Additional service hours are available in certain areas. ACCESS service is provided countywide with limited service hours and areas similar to those of Fixed-Route service.


Important Information

Transportation Coordination Plan
Download a copy of the Public Transit – Human Services Transportation Coordination Plan for Orange County to learn about how OCTA is helping to address the unmet specialized transportation needs for seniors, persons with disabilities and persons of low income in Orange County.

  • Lost and Found: (714) 636-7433
  • Transit Connection Recording: (714) 560-5608
  • OCTA mailing address

550 S. Main St.
PO Box 14184
Orange, CA 92863-1584

  • Bus Schedules: (714) 636-RIDE or (714) 636-7433
  • Customer Relations: (714) 560-5700
  • Pass Sales: (714) 560-5932